Privacy Policy

1. Who we are

Donation Tech Solutions Ltd is a company registered in England and Wales (Company No. 14840646).

Contact: alex.davies@thegoodapp.uk

2. What information we collect

We only collect information necessary to operate the platform.

From donors:

• Name and email address
• Account login details (passwords are securely managed and not accessible to us)
• Donation preferences (e.g. selected charities, portfolio choices)
• Country of residence (to determine Gift Aid eligibility)
• Address (optional)
• Optional demographic data (e.g. age range)

From charities:

• Organisation name
• Contact details (e.g. name and email address)

Automatically collected data:

• Basic technical data (e.g. IP address, browser type) collected by our hosting provider (Vercel) for security and performance

We do not use tracking or analytics tools.

3. How we collect your data

We collect data directly from you when you:

• Create an account
• Use the app or portal
• Interact with our services

4. How we use your data

We use your data to:

• Create and manage accounts
• Enable and manage donations
• Determine eligibility for Gift Aid
• Communicate with you
• Operate and improve the platform
• Meet legal and regulatory requirements

Legal basis for processing:

• Performance of a contract (providing the service)
• Consent (where applicable)
• Legal obligations (e.g. Gift Aid requirements)

5. Payments

Payments are processed securely by Stripe.

We do not store or have access to full payment details such as card numbers.

6. Sharing your data

We do not sell or rent your personal data.

We only share data where necessary to operate the service, including:

• Stripe (payment processing)
• Vercel (hosting and infrastructure)

7. Data retention

We keep your data for as long as your account is active.

If you delete your account, your data will no longer be accessible or used. Due to system design, some data may remain stored in a secure, inactive, and restricted-access state. This data is not used in normal operations.

We may retain certain data where required by law.

8. International use

The Good App is based in the UK but may be accessed globally.

Some service providers may process data outside the UK. Where this happens, appropriate safeguards are in place.

9. Your rights

You have the right to:

• Access your data
• Correct inaccuracies
• Request deletion
• Restrict or object to processing

Contact: alex.davies@thegoodapp.uk

10. Security

We take appropriate measures to protect your data. Sensitive data such as passwords and payment details are handled securely and are not accessible to us in plain form.

11. Eligibility

You must be legally able to hold a bank account to use The Good App.

12. Changes

We may update this policy. Updates will be posted with a revised date.